Technical Assistance
LUMETRIK provides basic technical assistance to support customers in selecting and using products correctly.
Scope of Assistance
Our technical support includes:
- Product information and specification clarification
- Guidance on correct product selection for intended use
- Basic usage and operational guidance
Limitations
Technical assistance does not include:
- On-site installation or electrical work
- Detailed system design or engineering services
- Supervision of installation
- Responsibility for third-party installation outcomes
Important Notice
All electrical products must be installed by a qualified or certified installer in accordance with local electrical regulations. LUMETRIK is not responsible for issues arising from improper installation or misuse.